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Quality Management

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On Continuous Improvement

Core principles of continuous improvement are (1) process orientation, (2) improving and maintaining standards, and (3) people orientation. What are the fundamental behaviours for developing a culture of improvement?

On Continuous Improvement
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Quality Management Frameworks

Organisations can use quality management frameworks to benchmark the quality performance on their journey to excellence.

Quality Management Frameworks
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Quality Management Systems

Comparison of Japanese Total Quality Control, Total Quality Management, Deming’s System of Profound Knowledge, Lean, Business Process Reengineering, and Six Sigma.

Quality Management Systems
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Quality Philosophers

Deming, Juran, Ishikawa, and Crosby changed the world of quality management forever. These are their most significant contributions.

Quality Philosophers
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On Managing for Quality

Historical overview of quality movement from inspection to strategic management.

On Managing for Quality
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Manufacturing quality of axle assemblies for railway vehicles

This thesis explored manufacturing quality of axle assemblies for railway vehicles procured by the Đuro Đaković Special Vehicles. Extensive process capability analysis has been performed, enabling identification of improvement opportunities.

Manufacturing quality of axle assemblies for railway vehicles
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Implementing Lean Six Sigma: The effective integration of two improvement methodologies

This project investigates how can Lean thinking and Six Sigma be effectively integrated in order to deliver superior business results.

Implementing Lean Six Sigma: The effective integration of two improvement methodologies