Next time you catch yourself lamenting that you need a bigger budget, embrace the constraint and reframe your issue.
At any given moment there are at least hundred things you can improve, but no one except you can do it.
Banks that are excelling at continuous improvement also have much higher chance of succeeding with innovation.
Masaaki Imai on new definition of kaizen, taming the baratsuki, and Chistopher Columbus' school of management.
Core principles of continuous improvement are (1) process orientation, (2) improving and maintaining standards, and (3) people orientation. What are the fundamental behaviours for developing a culture of improvement?