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The secret to great customer experience

Don’t piss off the customer.

The secret to great customer experience
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Indomitable intent

Trials and tribulations of corporate innovators.

Indomitable intent
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Eternal crusade

Ad infinitum.

Bruno Unfiltered
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THE INNOVATOR'S ATTITUDE

Volume 1 · Issue 6 · August 2022

THE INNOVATOR'S ATTITUDE
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Reading notes: Feedback

Yay or nay?

Reading notes: Feedback
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40 000 words on corporate innovation

Read, listen, or watch—up to you!

40 000 words on corporate innovation
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Stand straight

On decisiveness.

Bruno Unfiltered
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Reading notes: A real-world way to manage real options

An argument for binomial (lattice) models and boring decisions.

A real-world way to manage real options
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Critical thinking beats crystal balls

Experimentation-driven corporate innovation.

Critical thinking beats crystal balls
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Numbers are dangerous

Dig deeper.

Bruno Unfiltered