Leading and innovating during crisis
How to lead and innovate in challenging and uncertain times.

Three years ago I detailed best practices for leading and innovating during tumultuous times. Given that times are still roily, I though you might appreciate a refresher.
Five areas to focus on during chaos and upheaval:
- Seize control and align everybody.
- Visualise work and priorities.
- Ensure regular, straightforward, and candid communication with all employees.
- Ensure regular, straightforward, and candid communication with customers, partners, and vendors.
- Prioritise and confront difficult decisions.
Five best practices for corporate innovation in turbulent times:
- Don't try to weather the storm by locking yourself away.
- Accept that current reality is different.
- Relentlessly focus on the customer and value creation.
- Focus creativity on revenue generating innovations; cost reduction is a side effect of pursuing value creation.
- Take care of your own and of your peers' well-being.
As always, feel free to reach out should you have specific questions.
Bruno Unfiltered
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