On making better decisions

Bruno Pešec -

I recently had a great conversation with Steve Pappas of the Science of CX podcast.

Here are some of the key takeaways from our episode:

  • Exploring what being a minimalist world traveler means.
  • Insight into Bruno’s new book Augmented strategy: How to combine human intuition with insights from data, to make better strategic decisions faster.
  • How to convert the overwhelming amounts of data that are at our disposal and use it to enhance our decision-making processes.
  • The different types of data that are out there and which ones business leaders should be keen on.
  • Why most companies just collect CX data and do not take action, thus leaving them stuck in the primitive stages.
  • Knowledge and information management within an organization.
  • Identifying high stake decisions.
  • Modern innovation strategies. Why companies should tackle problems individually when creating a foundation.

You can listen to the episode here, or using the player below: